Vouchsafement
After the purchase, our after sales team will be at your service 24/7 to provide the best possible advice and to deal with your concerns as soon as possible. If there is any non-human damage in a year, we will be responsible for solving the problem for the customer or replacing the with a new one. This is our service concept.
Support
If you meet any problem when you use our products, please don’t hesitate to contact our support team through email below. Queries are typically answered within 12-24hours. To solve problems more efficiently and directly, we may need some related videos to do troubleshooting sometimes.
Your opinion matters
Crosstour is firmly committed to always improving our products, services, and user experience. If you have any thoughts on how we can do better, please come to us at your first thoughts. Your constructive suggestions will be much appreciated.