Note:
1. If your computer could not recognized the external device, you would need to install a CD/DVD driver.
2. Please make sure the laptop is with sufficient power supply, a low capacity may cause the device can't be recognized.
3.The new released Windows system have discontinued the internal DVD media player software, customer using Windows 10 and above are advised to Install VLC Media player to Play DVD and CD.
4. Some external devices require sufficient power supply to operate properly, so make sure your laptop to be plugged in to power cord or use a powered USB hub on the notebook.