(Our product is returnable within 365-days after delivery. Within the 365-days, your order can be replaced or refunded, if any issues are encountered. )
Q: What is the expiration date on this cartridge?
A: ONE-YEAR.
Q: Is this cartridge a genuine HP 02 OEM Ink Cartridge?
A: NO.It is Remanufactured Ink Cartridge by HOTCOLOR,not made by HP.
Q: How do you fix the expired ink error?
A: Because these are (remanufactured/compatible), it is common for the printer to read similar ‘error’ messages,in rare occasions the cartridge may read as expired. To get past this,please try the following troubleshooting tips:
1. Take cartridge out of the printer and close the door/cover
2. Turn the printer off and un-plug it from the wall for 30 seconds
3. Gently wipe the gold connection points found on the side of the cartridge; you may use a soft, lint free cloth or cotton swab and alcohol
4. Power the printer back on and allow it to fully warm up
5. Re-install the cartridge and make sure it 'clicks' or 'snaps' into place
6.Then the ink level will still read and the cartridge will print as normal even though it read as expired.
7.If the troubleshooting does not help, via email we will assist you further.
(Our product is returnable within 365-days after delivery. Within the 365-days, your order can be replaced or refunded, if any issues are encountered. )
Q: What is the expiration date on this cartridge?
A: ONE-YEAR.
Q: Is this cartridge a genuine HP 02 OEM Ink Cartridge?
A: NO.It is Remanufactured Ink Cartridge by HOTCOLOR,not made by HP.
Q: How do you fix the expired ink error?
A: Because these are (remanufactured/compatible), it is common for the printer to read similar ‘error’ messages,in rare occasions the cartridge may read as expired. To get past this,please try the following troubleshooting tips:
1. Take cartridge out of the printer and close the door/cover
2. Turn the printer off and un-plug it from the wall for 30 seconds
3. Gently wipe the gold connection points found on the side of the cartridge; you may use a soft, lint free cloth or cotton swab and alcohol
4. Power the printer back on and allow it to fully warm up
5. Re-install the cartridge and make sure it 'clicks' or 'snaps' into place
6.Then the ink level will still read and the cartridge will print as normal even though it read as expired.
7.If the troubleshooting does not help, via email we will assist you further.
Liquid,cream or cosmetics items are quantity limited in shopping agent service
Chinese medicine is limited to ship by Chinese exporting goods.
2 Limitation for different shipping methods:
3 Yoybuy Product's Label:
Sensitive Product(SEN)
Product With battery
Cream
Powder
Dangerous Products
4 Volume weight Requested:
volume weight=length*height*Width/5000
one side must be less than 120cm,otherwise there is additional fee;250cm products can not be accept;
Any side must be less than 60cm,otherwise you will be charged the greater one between real weight and volume weight,more than 120cm will be not accepted.