Why it’s not work?
When the controller was connected the power, but not light up.
Please check it as below:
1.Check the input power supply. Please use the power adapter we equipped or some other with the same specifications as ours. The input voltage must meet the voltage requirement of the strip lights.
2.Check whether the connector is connected correctly with the strip lights. Make sure the arrow to arrow.
3.Check whether the remote control is open.