WE CARE ABOUT YOUR CONCERNS:

• 1. In spring 2018, the American Academy of Pediatrics released a recommendation to minimize plastic use for children's food containers (baby bottle, plates, bowls), based on a study that showed high-heat conditions such as dishwasher and microwave can cause chemicals to release, even from BPA free plastic. The Veken Electric Kettle comes with 100% food-grade 304 stainless steel inner, including a stainless steel inner lid. No plastic comes in contact with hot water, so you and your family can drink healthy water with peace of mind.
• 2. Complete with British Strix technology, Veken Electric Kettle comes with precision internal electronic components and microprocessors to monitor pressure and temperature, automatically adjusting heating time and intensity. Unlike other products on the market, our product stands the test of time.
• 3. The first time you use this kettle, we recommend that you clean the inner with milk or tea or fill it with salt water for 30 minutes to remove odor.
• 4. BPA-Free Cool Touch exterior is safe and healthy, with no contact to the water.
• 5. After a period of use, you may find some “rust spots” (mineral deposits) on the bottom of the kettle (very low probability). Don’t worry, actually it is just limescale caused by heating of minerals. Water contains various mineral ions and the ions will be electrolyzed, forming a deposit during heating.
• Simply follow the tips below to say goodbye to limescale build-ups easily:
• ① Cut up one whole lemon, add the lemon and 500ml water to the kettle, boil, let stand for one hour until the water is cooled, then take a soft cloth or sponge to wipe down the inside.
• ② Pour out the water and rinse the kettle a few times until any taste of lemon is gone.
• Friendly reminder: You can also replace the lemon with household vinegar or baking soda.