Frequently Asked Questions:
Question: How deep does the MultiScanner i520 scan?
Answer: The i520 scans up to the following depths:
- Stud Scan: ¾ in. (19mm) deep
- DeepScan: 1½ in. (38mm)
- Metal Scan: 3 in. (76mm)
- AC Scan: 2 in. (51 mm)
Question: What does 'Center Finding' mean?
Answer: Center Finding alerts the user with a SpotLite Pointer and beeping alert when scanning over the center of the stud (as opposed to the edge of the stud).
Question: Does the MultiScanner i520 work on lath & plaster walls?
Answer: Due to irregularities in plaster thickness, it is difficult for the MultiScanner i520 to locate studs in StudScan and DeepScan modes. Change to Metal Scan mode to locate the nail heads holding wood lath to the studs. If the plaster has metal mesh reinforcement, MultiScanner i520 may be unable to detect studs through that material.
Question: Can I use this scanner on the exterior of my home?
Answer: No. Zircon StudSensors are designed and recommended for interior use only.
Question: Does the MultiScanner i520 come with a battery?
Answer: No. A new 9V alkaline battery is required and not included.
Question: What can this product do in terms of wire tracing?
Answer: Zircon tools with AC Scan mode assist users in locating the route a wire takes through a section of wall.
Note: Zircon Tools with AC Scan mode are not full-featured wire tracers.
Question: What is the difference between AC Scan and WireWarning detection?
Answer: The difference between WireWarning detection and AC Scan mode is the user interface.
WireWarning detection indicates when the tool is in the vicinity of live AC Voltage with an icon on the screen of the tool. Tools with WireWarning detection feature continuously detect hot electrical wires (unshielded) up to 2 inches (51 mm) behind the wall while scanning for studs or metal. WireWarning detection is always on.
In AC Scan mode the bars on the LCD screen indicate when the tool is moving towards or away from the source of the voltage.
Question: Where can I get help using my StudSensor?
Answer: Technical Support is available Toll Free on our Customer Support Number 8:00am – 5:00pm Mon – Fri PST or on the Zircon Website.