Important Reminders:
1.Huion Kamvas Pro 13 is Not a standalone product!! It have to connect a laptop or a desktop which runs windows or mac system to work.
2. Tips for Windows User to install Huion driver:
Please uninstall other brands driver on your computer first.
Close all drawing program and protection software before installation.
Unplug the cable on Huion drawing monitor.
Download driver from Huion website and install it as an Administrator.
Reboot the computer and wait until it finishes rebooting.
Plug the tablet back in.
3. Pen Display Connection:
Please make sure completely plug USB cable & HDMI cable into pen display. Make sure there is no gap left when cables plugged into pen display.
If you connect it to desktop, please plug the HDMI cable into pen display graphic card directly.
If there is no HDMI port on your computer, you need an extra HDMI adapter~ For example: AGV to HDMI adapter, DVI to HDMI adapter, Thunderbolt to HDMI adapter, etc. (depends on what ports are there on your computer).
Better NOT use a USB to HDMI adapter, which is not good enough for video display.
4. Suggestions For Mac Users:
If computer system is Mac os 10.14 mojave, please uninstall and reinstall the driver and then tick the Huion driver in the new system by manually going to Security and Privacy.
Since Mac Mojave 10.14 upgraded in security section and need put software you newly downloaded into whitelist first to normally use it.
5. Indication to Avoid Offset:
Please set the optimal resolution: 1080 * 1920
Please set the display size to 100%: Click the right mouse button --- Screen Resolution --- Display --- 100% --- Apply.
6. Huion provide lifetime technical support on all Huion drawing pen tablets/monitors.
If you have any questions on using the Huion Kamvas Pro 13 drawing pen display, please check the user manual on product page, Quick Guide on package, or search Huion online to find us for more assistance, we are always here to help you!