Frequently Asked Questions
Q: What is the difference between Systane GEL Drops and Systane GEL?
A: Systane GEL Drops and Systane Gel contain different active ingredients. Systane GEL is the thickest gel formulation designed for use at night. Systane GEL Drops is a thick gel formulation that can be used during the day and at night.
Q: I don’t understand the product expiration date listed on my product.
A: We use international dating, so the year comes first, then the month. So if your product expires in 2016/09, that means September of 2016.
Q: Can I use my Systane after it has expired?
A: We do not recommend using our products after they expire because we do not test expired product and therefore cannot guarantee the efficacy of the product after expiration.
Q: Does it expire at the beginning of the month or the end of the month?
A: Alcon products expire at the end of the month.
Q: Do I need to refrigerate my Systane products?
A: No. Systane products can be stored at room temperature.
Systane Lubricant Eye Gel is formulated for the temporary relief of burning and irritation due to dryness of the eye.
(C) 2017 Novartis 2/17 US-SYS-17-E-0339.