FREQUENTLY ASKED QUESTIONS - Aquatic Experts Bio Balls with Mesh Bag

QUESTION: How easy is it to clean the bio balls?
ANSWER: Typically you do not need to clean bio balls since most filters use a prefilter pad to remove most of the debris before water flows to the bio balls. In an
outside pond, bio balls may require cleaning. In this case it is best to take a bucket of water from your pond, and swish the balls around in this water to preserve
the good bacteria attached to the surface of the bio balls.

QUESTION: How long should the bio balls last?
ANSWER: Our Bio balls are made from high density plastic so they should never degrade or wear out.

QUESTION: I have a 1,000 gallon water garden pond. How many bio balls do I need?
ANSWER: Typically, our 300 pack of bio balls will handle the bio-load of a typical stocked 1,000 gallon pond. With this said there are variables which effect how heavy a bio-load
is in a pond including: how many fish, their size, how often they are fed, and so on. The only way to know if you have enough bio balls is to test your water for
ammonia or nitrites. If you detect ammonia or nitrite levels in your pond water (not caused from overfeeding or a dead fish) add more bio balls.

QUESTION: Does your mesh bag have a metal or plastic zipper?
ANSWER: Our mesh bag has a fish-safe plastic zipper.