Q: Can I use a handsfree bra with this kit?
A: Yes and no. Being the one-piece design, the breastshield is only compatible with SOME handsfree bra on the market, like Simplewishes and Simplicities. However, Maymom just releases SEPARABLE two-piece flanges to fit almost all pumping bras on the market. Click the product table above for details
Q: Why is there no suction or low suction power?
A: 1. Please check if you have installed the duckbill valve or valve/membrane. Many new mothers forget to do so.
2. Make sure the air path in the flange is not blocked.
3. Check to see if the diaphragm inside the backflow protector can move freely.
4. If you can't solve the issue, contact the seller with a photo of your setup for help.
Q: Why does Maymom 28mm flange look bigger than OEM 28mm?
A: Many mothers told Maymom that they experience pains from the nipple hitting the back of the spectra OEM 28 mm flange. Maymom designs her 28mm flange to be longer and roomier so no more nipple hitting the back of the flange and there is more room for the nipple to move. However, Maymom still keeps the Internal Diameter at the entry point of the nipple tunnel same as the OEM one; that is, 28 mm.
Q: How to avoid breaking the backflow protector during setup with the flange?
A: Turn to insert the backflow protector into and off from the flange with care. DO NOT push in or rock straight in and out with force. It will break.
Q: Where can I find the size marking on the flange?
A: It is marked at the end of the nipple tunnel. Maymom shield size refers to the INTERNAL DIAMETER (ID) at the ENTRY point of the nipple tunnel.
Q: How do I choose the flange sizes?
A: For optimal comfort, we suggest you start to try a flange size that is 2-4mm larger than your nipple diameter. Since your nipples will enlarge after pumping, measure the diameter of your nipples AFTER a pumping session. Do not include the areola. However, the best fit will never be discovered until you really try it out.
Q: Why did the flanges break after only a few uses?
A: Maymom's flanges are made heavy-duty and durable. However, shipping conditions can be harsh. Many stresses imposed on the product during shipping do not show up until the product is used or sterilized a few times. If you encounter this situation, contact the seller for a free replacement.