4. How to troubleshooting?
Disconnect the Bluetooth connection
Simultaneously press L+S +Z and hold 3 seconds to restart the keyboard.
Reconnect the Bluetooth
In addition, please make sure your keyboard has enough power.
Get to Know iPad 9.7 Keyboard Case Better
Package Included:
1 x New iPad 9.7 Bluetooth Keyboard Case
1 x USB Charging Cable
1 x User Manual