Q: After my Mini MX is connected to the APP, the buttons cannot control APPrecording, shutter, zooming, switching front and rear cameras, etc. What should I do?
Please make sure your MOZA Genie APP is connected to the gimbal, if you are not sure, please do the following:
1. Turn off the gimbal; After clearing the paired devices in the phone settings (click "Unpair" or "Ignore this device"), turn off the phone's Bluetooth, and then turn on the phone's Bluetooth again;
2. Restart the MOZA Genie app; Install the gimbal on the mobile phone, then turn on the gimbal and connect to Bluetooth directly through MOZA Genie, do not pair the system Bluetooth.
*If the above operation does not solve the problem, please confirm your gimbal is not in the sleep mode.
Q: How to upgrade the firmware?
1. Turn off the gimbal; Press and hold the Zoom- button, then click the power button, the indicator light flashes in turn from top to bottom, then release the button, and the gimbal has entered the firmware upgrade mode.
2. Launch the MOZA Genie App, click the Bluetooth icon in the app, connect to gimbal, and follow the prompts to upgrade the firmware
3. After the upgrade is complete, please turn off the gimbal and exit the MOZA Genie APP. Long press the power button to start the gimbal and it can be used normally