Q:Are you a factory?
A:Yes,we are a factory which has been focusing on research and development and manufacturing all kinds of socket for 10 years.
Q:What is the material of your products?
A: The shell material is ABS, PC, PA66, V0 Flame-retardant level. Hardware is 0.7 mm thick of beryllium bronze. Our company uses relay with high quality which is bought from Sky-Wave and Loose Joy. All chips are imported from Taiwan and United States.
Q:How does your factory do regarding quality control?
A:We have professional QC department, we inspect all steps from the purchase of the materials to the departures of products from our factory according to the standard test. We always attach great importance on quality control from the beginning to the end . Our factory has gained CE.FCC.Rohs ceritificate.
Q:When you ship my order?
A:Normally 2 to 5 days after receiving your payment,but it can be negotiated based on production schedule.
Q:The text on the products is in Spanish, I don't know how to use it.
A:The instruction is very easy, just plug into the wall socket and turn on the switch, it works. And you can infer to the expaination in the main image.
And we also discussed with our designer of the English version, which will arrive soon.