Frequently Asked Questions Regarding Our Pre Cut Nano Ceramic Tint
Q: How do I send my car info to you?
A: Please hit the "Customize Now" button on the upper right of the page. There will be a text box where you can write to us what year, make, and model your car is. We will also contact you if we see there is any missing information. If we do not hear from you we may cancel your order.
Q: Is heat shrinking required?
A: Yes, heat shrinking is required prior to installing precut tint on your windows. This is common with curved windows. This also helps in activating the glue within the film and is also much needed due to the thickness that exists within ceramic tint films.
Q: Do you offer sunroof or sun strip?
A: No
Q: Can I return it because I don't like the color/shade?
A: This is a precut order specifically for your car only, therefore we do not accept returns unless there are defects/damages.
Q: Can I return the item after I have peeled off/applied on my vehicle?
A: No. We are an Amazon custom seller. We custom cut each order specifically to meet the needs of your vehicle and preferences. For that reason we do not accept returns.
Q: What shall I do if the tint is damaged when I receive it?
A: Film received damaged, or incorrect tint shades, must be reported before separating any film from the liner. Photos may be required to verify. Once any film has been removed from the liner or any installation attempt has begun the return policy is voided. All window films are very delicate and must be handled with care.
Q: How can I tell if it is real nano ceramic tint?
A: Nano ceramic tint film is the highest quality of window tint films and is the most expensive. It contains neither metal, dye, or carbon, but instead a ceramic particle that is both nonconductive and nonmetallic. The best way to tell if it is real nano ceramic tint is to use a tint reader to check the UV and IR reduction. Real ceramic tint blocks up to 99% of UV and IR.
Q: How can I tell if I received the correct color/shade?
A: We have tint shades (VLT) available in 5%, 15%, 25%, 35%, 50% and 70%. Visible light transmission (VLT) is calculated on the percentage of light that is visible through a tinted glass. The best way to tell the VLT is to use a tint reader. Sometimes you can even tell the color/shade by your experience if you are familiar with tint.
Q: What is the legal limit?
A: Please check your state laws. You can customize different shade on each window and we will send the shade you request but we are not responsible for any consequences caused.
Q: What if there is no template available for my car?
A: Our computer cutting system has templates available for most models. In very few cases when we do not have the template for your car, we will send you an uncut tint (big enough to cover your window) upon your approval. You can also choose to cancel the order and get a full refund before we cut anything for you.
Q: Do you have the template for Tesla Model X/Model 3 with panoramic roof?
A: Yes, we offer other listings specifically for Tesla Model X (one entire piece cover front windshield and roof) and Tesla Model 3 (one entire piece cover rear glass and roof). Please check our store for more listings with irregular-size windows.
Q: Are there any instructions on how to install precut tint?
A: Yes. We send easy to follow instructions with every purchase of our nano ceramic pre cut tint. We also have an installation videos on Youtube for you to learn how to install precut tint. The installation instructions included with this kit must be followed to avoid damaging the precut tint pattern. Not following the instructions will result in the precut tint pattern tearing, creasing, bubbling, peeling, and/or scratching.
Q: Is it hard to install?
A: Installing tint can be very tedious work, though it can be very rewarding once you have completed your job. Some consider applying tint film an art. It is easier to install precut tint than to cut the tint itself straight from a roll. Please take a look at our installation video on Youtube "How To Install Pre Cut Tint - MotoShield Pro" Even though you may install the tint by yourself, we still highly recommend you get your car tinted by professional tint shops/installers. WE ARE NOT RESPONSIBLE FOR ANY INSTALLATION PROBLEMS.