You may be concerned with the following questions?
Q: Do I have to subscribe cloud service to use the camera?
A: No. Cloud Storage is optional. Users can use the camera without subscribing cloud storage.
Q: Does the camera need to connect the power supply?
A: Yes, it needs to be plugged into an outlet for continuous power. Wireless means that this Wi-Fi camera transmits data via 2.4 GHz WiFi.
Q: Does the camera support SD card?
A: No. This camera doesn't support SD card, you can record a 10s alarm video on App when motion is detected.
Q: Does the camera support other softwares ?
A: No. This outdoor camera currently only supports Wansview Cloud App and Wansview Cloud PC software.
Q: Why I can't receive the activation email when I sign up a new account on the app ?
A: 1. Please kindly check the junk mail box. 2. Please contact our after-sale support team with your account email, we will activate your account manually.