Q:I don't like the dash cam i received, what should i do? :
A: Don't worry , we support return without reasons in 1 month.
Q: The dash cam i receive was broken one of the mount, can i get a new one?
A: Sure, E us with your address, receiver name to D.DA.D_VIP at OUTLOOK.COM , we will send out 2 new mounts for you, and you may receive them in about 10 days.
Q: The dash cam keeps saying inset a sd card even thought i have put one already, what should i do ?
A: No worries, let me help with you: 1. Format the SD card using the dash cam fortnightly. 2. Use default settings for best results.
Q: How to set the correct date and time?
A: Press "menu"2 times, and you will see wifi, date/time, auto power off and so on. use the "down pg" key select date/time, then press ok, use the "down pg/up pg" key to change data, and use "ok" key for next, when you set all data, use "M"key for saving change.
Q: How to set the screen turn off auto after a few minutes?
A: Press OK button to stop recording, then press "menu"2 times, and you will see date/time, auto power off and so on. use the "down pg" key select sreensavers, then press ok, you can choose a time to turn off screen. And it will stay on all the time if you choose off.
Q: How to format the SD card using the dash cam fortnightly?
A: Press OK button to stop recording, then press menu 2 times, and use down pg key to find format, and press ok to sure formating.
Q: How to default settings?
A: Press OK button to stop recording, then press menu 2 times, and use down pg key to find default settings, and press ok for sure
Q: Can i lock the video that interesting? if so how?
A: Yes, you are recording something interesting, you can press "M" to lock this video if you don't want it being overwrite.
Q: How can i change video mode to camera mode?
A: Press OK to top recording video, and then press "M" , it will change to camera mode, you can take photos by shutting "ok". press again "M" , it turn to play back mode, and then press menu to choose delete or save. Press M again to back to video mode.
Q: The video record only a few minutes, can i set it longer?
A: Sure. Press menu, and then select loop record, press ok, you can change video recording time. it won't auto looping if you choose off, that means you have to delete video manual when the SD card is full.