Q: Can I switch the system to a regular platform for grown-ups?
A: Yes, you can log out the iWawa kid’s APP and use it as a regular tablet PC for grown-ups.
Q: Is the silicone case removable?
A: Yes, the case can be removed, but we strongly recommend you keep use the silicone case to protect the tablet well.
Q: Can I download games and open them when there's no WiFi ?
A: Yes, you need to connect WiFi to download new games, and our tablets have some pre-installed games & learning apps can play offline.
Q: How long does this hold a charge and how long does it take recharge?
A: Full charge can be used for 2.2~2.5 hours if watch video, standby time is about 120 hours. Charging takes 3~4 hours to fill.
Q: Does the tablet have a lock screen, so it won't turn off?
A: Yes, you can set the lock screen. The path is: Settings - Security - Password Lock Screen.
Q: Why can’t I switch on the tablet?
A: Please make sure the tablet is fully charged and then press the power button for 3 seconds to switch on. Or you can try to press the “Reset” button to reboot and repeat the above procedures.
Q: How to perform a Factory Reset?
A: The path is: Settings-Reset options-Erase all data(factory reset)-REST TABLET.
Q: Why is the tablet runs slow?
A: First, please don’t open and run big capacity APPs at the same time which might occupy too much RAM capacity, shut off other APPs and just keep currently APP working. Second, we recommend you delete all unused APPs or files to free up space.
Q: Can I install Micro SD (TF) card?
A: Yes, you can install the Micro SD (TF) card up to 64GB.