7.5W Fast Charge Mode: Using a QC 2.0/3.0 Adapter
- iPhone 11 / 11 Pro / 11 Pro Max / XS Max / XR / XS / X / 8 / 8 Plus
Note: iPhones updates to iOS 13.1 are limited to 5W charging.
10W Fast Charge Mode: Using a QC 2.0/3.0 Adapter
- Samsung Galaxy S20 / S20+ / S20 Ultra / S10 / S10+ / S10e / S9+ / S9 / S8 / S8+ / S7 edge / S7 / S6 / S6 edge
- Samsung Note10 / 10+ / 9 / 8
- LG V35 / V30+ / V30 / G7 / G7+
5W Standard Charge Mode: Using a 5V/2A Adapter
- Pixel 3 / 3 XL / 4 / 4 XL (Only supports fast wireless charging with Google-approved chargers. Phone screen will display the message 'Charging slowly.') / Sony XZ2 / XZ2 Premium
Note: Pixel 3a DO NOT support wireless charging
FAQ:
1. Why is the charger heating up when charging?
It is normal for the receiving coil or plate to heat up during the wireless charging process. We use a zinc alloy for better heat dissipation.
2. Why is my phone not charging when placed on the charging pad?
First, please ensure your phone is Qi wireless-charging compatible. Second, please make sure the phone is aligned with the center of the charging pad. Please remove phone cases thicker than 4mm. If you have any question about compatibility or alignment, please let us know so we can help you.
3. Why is the charging speed slow?
First, please make sure that the phone is properly aligned with the center of the charging pad. If your phone supports fast charging, it requires a QC 2.0 or QC 3.0 AC adapter (not included) for fast charge mode. Reducing the phone’s background applications may improve the charging speed.
4. Will it charge through a thick or rubber phone case?
The ESR Wireless Charger is compatible with most phone cases. However, phone cases thicker than 4mm (like OtterBox) may affect wireless charging.