Ringke Wireless Charging Pad Q&A
Q: How do I use the wireless charger?
A: Connect the Charging Pad to the USB wall charger with a USB Type C port. Place your Qi-compatible device on the center of the Charging Pad to start charging.
Q: How do I know if my device is charging when I’m using the wireless charger?
A: An LED light should indicate if the device is charging or fully charged. If no light appears due to the smartphone model, please check the screen to see the battery charging status.
Q: Will I need to take the case off to wirelessly charge the phone?
A: No, wireless charging with cases that do not exceed 7mm thickness are compatible to charge with the case on.
Q: Is this product compatible with fast charge?
A: Yes, our wireless charger supports faster charge on compatible devices with the original USB wall charger.