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Zoldic from Russia

Великолепно! быстрая доставка!

hdesign from Chile

muchas gracias, excelente servicio.

sirotca0908 from Russia

очень быстро))

Poliga19 from Spain

Ok, items perfect. thanks you.

nyamchik from Kazakhstan

Thank you for good service

English YOYBUY BlogYOYBUY blog

YOYBUY Updated Its Ordering System YOYBUY is always seeking better ways to improve our customers’ Taobao shopping experiences, to make it  more convenient and easier. For some time, we have updated our online ordering system and simplified the ordering and paying processes.  Today we focus on the changes and collect your feedbacks of how you think of the changes made in YOYBUY ordering system. To make this update clear, it is best we first take a look at the previous ordering procedures and know how it works. Procedures of YOYBUY Old Ordering System: Step 1: Customers: choose their items and pay only for the chosen items. Note that international shipping fee is not covered here. Step 2: YOYBUY:  buy customers’ ordered items from Taobao; when items arrived at YOYBUY warehouse,  check quality and measure the weight/size of the items, upload the data to our ordering system. Step 3: Customers: once being notified of items’ arrival at YOYBUY, submit their shipping address and choose preferred courier, the shipping fee would be calculated automatically based on YOYBUY’s uploaded weight/size info and shipping method decided by customers. Then customers pay for the international shipping fee. Step 4: YOYBUY: ship customers’ items according to their chosen courier and address. Step 5: Customers: wait for their parcels to arrive and can track their shipped orders meanwhile. Leave feedbacks or contact us for aftersales issues if necessary after receiving the items. From the above explanations, we could see such ordering system requires customers to pay twice, once for their items and shipping fee in China if there is any, and another for the international shipping cost. This procedure seems complex and inconvenient, but there are good reasons for this complexity. The international shipping cost depends mainly on 2 things, weight and size of parcel. However, information of the weight and size is not available till the items arrive at YOYBUY’s warehouse.  That is why we ask our customers to pay for international shipping fee separately. This complexity also has its good side, the parcel weight and size data is accurate and there is no more need to double check shipping costs. But with our years’ experiences in dealing with shipping cost, we have found an accurate way to estimate the parcel weight and shipping cost, which helps us to update the ordering system. Our updated ordering system works like this: Customers pay for their chosen items and estimated international shipping cost. YOYBUY buy the items and double check the weight when items arrive.  Deal with shipping fee differences if there is any. The rest of ordering procedures remain the same. Our updated ordering system combines the two-time paying procedures into one by allowing customers to estimate their item weight. Actually this estimation is more accurate than you think, because we have handled  millions of items and our database has quite clear record of each kind of item.   Besides, there is also a reference chart you can make use of when estimating weight: http://www.yoybuy.com/en/help.html?cateid=12880 . It is clear that this ordering system update is based on our past experience and database in handling parcel weight and shipping cost. Some customers who have registered years ago on YOYBUY prefer the old ordering system for different reasons, perhaps they are used to that for long time. How about you, whether YOYBUY is new to you or has helped you with Taobao shopping many times, how do you think about YOYBUY’s ordering system update? Please feel free to let us know, we would listen carefully and improve accordingly.
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Independent Broker for Taobao in English

Independent Broker for Taobao in English

YOYBUY.com is one of the first and most professional independent purchasing providing shopping service for products from Taobao in English. We assist you with buying all kinds of products offered at incredibly low price on Chinese online shops such as Taobao.
We speak English

We speak English

Due to many sellers on Taobao.com not targeting foreign customers (outside of China), YOYBUY.com has emerged as a reliable English Taobao broker. We buy Taobao items and provide a universal shopping service in English. Anyone around the world can buy from Taobao in English through YOYBUY.com.
English quality service

English quality service

As English Purchasing Agent, YOYBUY provides shopping service for people who want to buy from Chinese platforms like PaiPai or Taobao in English. We work for 7 day every week. The unique quick order box on the website makes shopping easier and orders can be handled in 24 hours, articles can be arrived during 7 days.
Save money

Save money

Products on websites like Taobao or DangDang or Amazon-China are sold at much cheaper prices than in the most western countries. We display on YOYBUY.com items from Taobao in English for customers from English-speaking countries. It is a cool money-saving way to shop from China.
Convenient payment methods (Visa...)

Convenient payment methods (Visa...)

YOYBUY.com provides the safest and quickest payment services, such as Credit Card, Western Union, Webmoney and Wire Transfer. All of them are safe, easy and convenient to operate online.
Lower shipping fee

Lower shipping fee

If you send your request for packing all your articles into one parcel when submitting delivery, the shipping fee will be a lot lower. You also can enjoy our 45% discount on in international shipping by EMS.
Fast and safe delivery methods

Fast and safe delivery methods

As English shopping service for international clients, we provide trustworthy delivery methods like EMS and China Post (Air parcel, SAL parcel) now. Their international delivery service is safe and fast.
Big benefits for YoyBuy VIP & SVIP members

Big benefits for YoyBuy VIP & SVIP members

Our VIP members can enjoy twice the points usual customers get (which can be exchanged to coupons deducting the service fee). Our SVIP members also get doubled points and can enjoy 8% service fee, so YOYBUY as an English Taobao broker cuts the cost for clients dramatically.
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