TOTALLY NO WORRY ABOUT YOUR MONEY! ASCOT is a professional brand providing Home appliance and famous of after-sales service. Please pay attention to the following: 1. The power wattage of the Electric Kettle is 1500W and the voltage is 110V. Please work on the socket that meets the requirements. 2. When the water is boiled, pay attention to be careful of the lid and water vapor. When take off the metal cover, you can cover it with a cloth and carefully remove it. 3. There is a Steam Induction Pipe inside the electric kettle, and the exit of the pipe is on the bottom of kettle, therefore if you find a small amount of water in the base, most likely it caused by steam come out of the pipe, NOT because the kettle is leaking. 4.The filter inside the spout is made of food-grade stainless steel. It's perfectly safe to use. You don't need to remove it when boiling water. 5.How to clean this electric kettle -What you need: an electric kettle, white vinegar(or citric acid), tap water. (1) Add white vinegar and water into the kettle, about 25% of vinegar and 75% of water. (2)Soak for 20-30 minutes. Then boil the water and discard the solution. (3)If the water scale is too thick to remove, repeat step (1) and soak for 40 minutes, then use a soft bottle brush to clean the inside surface. Boil the water and discard the solution. (4)Rinse the kettle until the smell of vinegar is gone.