Shipping 1. If it's ships by Amazon, please refer Amazon's instructions for the delivery time. 2. If it's ships by FZXSHOP, general 1-2 days can be shipped, 7-20 days can arrived, We will try our best to make it in perfect condition. Service 1. If you are not satisfied with your purchase, we offers 30 days refunds for all goods, which makes your purchase absolutely no risk! 2. We focus on providing high quality preserved flowers and gifts. Please enter our shop or search for 'fzxshop' , and you will see more latest styles products. 3. We support customization, if you want to get some special color or other requirements,please contact us,we also support a large number of orders. Maintenance 1. The preserved flower don't need to undertake photosynthesis, without watering, should avoid direct sunlight. 2. Don't place the delicate flowers in a hostile environment, such as strong light, humid corner, dust environment, strong vibration, strong winds, etc. 3. Flower is a delicate thing, don’t touch, pull or squeeze, avoid falling. 4. It's not suitable for eat, keep out of reach of children and pet, to protect them from eating it. 5. When open the product packaging, some of the odors are normal, he will be dissipated in a few days. 6. If dusty, gently brushing away the dust with soft dry brush, or using a hair dryer with cool breeze. FAQ 1. Is the Preserved Flower Real Natural flower? Yes, it’s made from natural superior fresh flowers, use a special technology to save it in soft, fresh and beautiful. No toxic ingredients, No pollen allergy. 2. How long would the Preserved Flower preserve? Usually, it can be preserved 3 to 5 years, if place in a very damp or exposure environment, the preserved time would be shorten.