Why does the LED indicator keep flashing and my phone not receive any charge?
- Please make sure your mobile device is Qi-enabled (iPhone 8 and above). Make sure your device is in the right charging position. Make sure you use a 9V-2A or QC 3.0 or above AC adapter.
How to increase charging speed?
- There are many factors that contribute to charging speed; such as, power output, adapter, manufacture's default charging settings, device settings, phone usage, and battery life. This 15W wireless charger utilizes fast-charging technology which detects your phone settings and delivers the fastest charge possible to your device.
Is radiation from wireless charging harmful to one's health?
- This wireless charger emits non-ionizing radiation, which is not harmful to humans.
My device is hot while charging; is it normal?
- The device may get hot due to extreme heat, bad ventilation, or poor heat dissipation. The charger is equipped with an overheat protection function to protect your device.
Why is my watch not charged?
- This device is only compatible to charge Apple Watches. The watch is probably not placed in the proper position. Please reposition the device.