Troubleshooting
Q: There is no respond when you operating the machine with the remote control.
1. Be sure that the batteries are installed into the remote control.
2. Be sure that the batteries are installed polarity correctly.
3. Please operate the remote control directly at the rear of the machine.
Q. When i connect to my air play the videos on netflix or hulu or youtube won’t play on the screen it starts to lag what can i do?
Due to copyright issues, not all projectors support connecting to a phone or tablet to watch videos from Netflix, Hulu, and Amazon Prime. If you want to watch these videos, we suggest that you purchase a TV key (such as Chromecast).
Q. There is no respond when you connect the projector to different device.
Please change the signal to the device that you connected. For example, you need to change the signal to the VGA port when you connect the projector to your VGA device.
Q. The image are blurry
1. Adjust the sharpness of the screen by scrolling the focus above the Lens. (Scroll Left and right) Adjust the video to the appropriate resolution based on your needs then you can change the shape of the screen by adjusting the keystone above the Lens, (Move Left and right)
2. Adjust the original video to a higher resolution.