Help Center

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Registration & Settings



How do I become yoybuy member?


Please click “Register” on the top of the webpage. Enter the necessary information and click “Sign Up”. 



Note: When you enter the code, if you don't type right at first time, maybe the image of code is out of date, then you can click the image for refreshing the code.



Can I change my Email address?


Yes, you can. Please sign in, Go to “Personal Profile” on the left side of the page. Then click “Change E-mail” on the top and enter the new e-mail address.


Can I change my user name?


Sorry, you will not be able to. Once selected  your user name, it cannot be changed. Please choose carefully before you register.


What should I do if I forget my password?


You can create a new password by clicking here or the Help button on the top of our webpage. Please note that the new password will be sent automatically to the email that you used to create your account.


How do I change my password?


After you log in, please go to “Personal Profile” on the left side of the page. Choose “Change Password”, and then enter the current password and new password.


How do I change my profile picture?


Please log in first. Go to “Personal Profile” on the left side of the page. Click Browse to find the picture you'd like to use and click Upload. The size of the picture should be less than 1M and only .jpg, .bmp, .gif extensions are allowed.



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